Samsung 960GB Solid State Drive 2.5" Internal SAS 12Gb/s PM1643a

BRAND: Samsung

• Storage Capacity: 960GB

Pre-Purchase Support :

We Will Be Happy To Help You Select The Right Configuration For Your Requirements. Contact Us And We Will Consult With You And Create A Custom Server Build!

Samsung 960GB Solid State Drive 2.5" Internal SAS 12Gb/s PM1643a

Server Superstore Standard 90-Day Warranty: Your Satisfaction, Our Commitment

At Server Superstore, we’re dedicated to providing you with top-quality products and outstanding customer service. Our 90-day warranty ensures you can shop with confidence, knowing we’ve got you covered.

Need Help?
If you have questions or need technical support after purchasing a product from Server Superstore, we’re here to help. You can reach us via phone, live chat, or email. Please include a detailed description of your issue in your email, and our team will get back to you as soon as possible.

Comprehensive Warranty Coverage
Every product from Server Superstore is backed by our 90-day warranty against defects in workmanship and materials. If your purchase arrives DOA or malfunctions, simply fill out the RMA Request Form via the link provided. We strive to deliver your order on time and in perfect working condition.

Extended Warranties Available
For added peace of mind, we also offer extended warranties. To learn more about our extended warranty options, please contact our customer service team through live chat, email, or phone. We're happy to provide all the information you need to make the best choice for your needs.

How to Return Your Purchase

For Products Under Warranty:

1. Contact our support team with a description of your issue.
2. We’ll assist you with remote troubleshooting.
3. If the issue isn’t resolved remotely, we’ll guide you through the RMA process and provide an RMA number for returning the defective item.

For Items Damaged During Shipping:

1. Inspect your purchase upon delivery for any shipping damage.
2. Contact us within three (3) business days if you find any damage.
3. Returns requested after the three-day window will be reviewed on a case-by-case basis.

For General Returns:

1. Notify us within 15 business days if you wish to return a product for reasons other than warranty or shipping damage.
2. Follow our return policy for a smooth return process.

Return Instructions:

• Include the RMA number on your return shipping label.
• Ensure items are shipped before the warranty period expires to qualify for a refund.
• Use a trackable shipping method, as we’re not responsible for lost packages.
• Upon receipt, we’ll inspect and test your returned items and issue a full or partial refund as appropriate.
• Shipping fees will be refunded if the product is found to be defective.
• Refunds will be processed via the original payment method (PayPal or Credit Card).

Order Cancellation:

• You can cancel your order for a full refund if it hasn’t been shipped yet by contacting us via email or phone.
• Once shipped, cancellations aren’t possible, but you can follow our return policy.

Our products are covered against defects in packaging, functionality, materials, and workmanship for one year from the original purchase date. We’ll repair, replace, upgrade, or refund defective items based on your preference and our capabilities. The warranty covers all products and parts, with free shipping for replacements within the Continental US. For orders outside the Continental US, shipping costs for replacements aren’t covered.

For more information or to start a return, please get in touch with us. Your satisfaction is our priority, and we’re committed to making your experience with Server Superstore a great one.